ACON values your feedback about what we do well, as well as where we can improve our services.

Our Code of Practice outlines the values we hold, and our commitment to client-centred practice in our work at ACON. The Code of Practice aims to maximise client satisfaction and communicate to people their rights and levels of service they can expect from us.

A key component of building and maintaining satisfaction with services is a clear and effective complaints procedure.

If you feel a project or individual at ACON has not provided you with a satisfactory level of service, please feel free to lodge a complaint on the downloadable form, and return it one of the following ways:

Mail:	Drop It In To:	Email It To Us:
ACON Health Ltd PO Box 350 Darlinghurst NSW 1300	414 Elizabeth St Surry Hills NSW 2010	feedback@acon.org.au

Download

Click here to download Complaint Form.